Understand the information entered in a request
The form may ask for your name, email, phone number, dates, selected vehicle and pickup or return locations. Free-text notes can include additional details that you choose to provide.
Know why the details help
Contact information allows the team to reply. Journey details help review availability and handover options. Avoid including unrelated sensitive information in an open message field.
Ask about access or correction
For questions about use, retention, correction or sharing of personal information, contact the agency using its published channels and consult the applicable privacy policy.
Keep privacy and rental terms distinct
A privacy notice deals with personal data; the rental agreement addresses the vehicle, payments and responsibilities. Check the appropriate document for each issue.
