01
State exactly what changes
Include the old and new dates, times or locations and any enquiry reference. This avoids confusion with a separate new request.
02
Check the revised total
A different duration or return location can alter the estimate. Ask the team to check the updated price instead of assuming the original amount still applies.
03
Reconfirm the requested model
Even a small date change can affect vehicle availability. Wait for explicit acceptance of the amended details.
04
Distinguish enquiries from signed agreements
Once terms have been agreed, contractual amendment conditions apply. A message alone does not automatically change a confirmed rental agreement.